Privacy Policy

Introduction

Ever Peak Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Name and contact information (address, email, phone number)
• Property information related to roofing services
• Payment and billing information
• Communication preferences
• Any information you voluntarily provide through forms or contact requests

Derivative Data

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Location data (with your permission)

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our roofing services
• Process service requests and communicate with you
• Send appointment confirmations and service updates
• Respond to customer service inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent transactions and protect against security threats

Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our policies, or protect ours or others' rights, property, or safety.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Third-Party Service Providers

We may share your information with third parties that perform services for us, including:

• Payment processing
• Data analysis and website hosting
• Email delivery services
• Customer service providers
• Marketing and advertising partners

Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our services and improve your experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information.

California Privacy Rights

California residents have the right to request information about the personal information we collect and how we share it. You also have the right to request deletion of your personal information, subject to certain exceptions.

GDPR Compliance (European Users)

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email: help@everpeakroofing.site
• Phone: +1-805-294-9558
• Address: 10221 Desert Sands St Ste 204, San Antonio, TX 78216